101 Game FAQ – Your Questions Answered Quickly

Everything you need to know about deposits, withdrawals, bonuses, betting, casino games and your account — all in one place.

Account Deposits Withdrawals Bonuses Betting Casino App Responsible Gaming
Account & Registration

Registering is straightforward and takes under two minutes. Click Register, enter your Pakistani mobile number, choose a strong password and confirm your details. Once your number is verified via OTP, your account is active and ready to use. You will also become eligible for the welcome bonus on your first deposit.

Yes. 101 Game is strictly for adults aged 18 and above. By creating an account you confirm that you meet this requirement. Underage use is not permitted and accounts found to be in violation will be closed. Please play responsibly and within your personal budget.

On the Login page, tap "Forgot Password?" and enter the mobile number linked to your account. You will receive a one-time PIN by SMS. Enter the PIN, set a new password and you are back in. If your number has changed, contact our 24/7 live chat support for manual verification.

No — each player is permitted one account only. Duplicate accounts may result in bonuses being forfeited and the accounts being merged or suspended. If you think you have accidentally created two accounts, reach out to support and they will help you consolidate everything under a single profile.

Log in, go to your account settings and look for the "Profile" section to update basic details. For security reasons, changing a registered mobile number requires identity verification through live chat support. This prevents unauthorised changes to your account.
Deposits

101 Game supports all major Pakistan payment options including JazzCash, Easypaisa, Raast, direct Bank Transfer, Visa/Mastercard debit cards and other mobile wallets. All transactions are processed in PKR so there are no currency conversion fees.

JazzCash and Easypaisa deposits are credited within seconds in almost all cases. Raast and bank transfers can take a few minutes up to a couple of hours depending on your bank's processing speed. If a deposit has not appeared after two hours, take a screenshot of your payment confirmation and contact support via live chat.

The minimum deposit varies slightly by payment method but is designed to be accessible for all Pakistan players. You can find the current minimums on the Deposit page. There is no pressure to deposit large amounts — start with whatever fits your personal budget comfortably.

101 Game does not charge any platform fees on deposits. However, your mobile wallet or bank may apply their own small transaction charges — this is outside our control. We recommend checking your JazzCash or Easypaisa app for their applicable service fees before initiating a transfer.

Withdrawals

Log in, go to the Withdrawal page, select your preferred method — JazzCash, Easypaisa, Raast or Bank Transfer — enter the amount and confirm. Make sure the account details you provide match the name on your 101 Game profile to avoid delays.

Most withdrawals via JazzCash and Easypaisa are processed within 1–4 hours. Bank transfers typically arrive within one business day. During peak periods or for first-time withdrawals, additional verification may extend the processing time slightly. You will receive a notification once your withdrawal has been approved and dispatched.

Common reasons include: unmet bonus wagering requirements, mismatched account names, an incomplete identity verification, or attempting to withdraw to a different account than the one used for deposit. Check your account notifications for the specific reason. If things still are not clear, live chat support can walk you through it.

Yes, a minimum withdrawal threshold applies and varies by payment method. Full details are listed on the Withdrawal page. There is no maximum limit for standard accounts, though VIP members enjoy elevated limits as part of their tier benefits.
Bonuses & Promotions

New players receive a welcome bonus on their first deposit. The bonus is credited automatically to your account balance once the qualifying deposit clears. Check the promotions section after registering for the current offer and any minimum deposit requirements that apply.

A wagering requirement means you need to bet the bonus amount a certain number of times before the resulting winnings can be withdrawn. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place bets totalling PKR 10,000 using that bonus before it converts to withdrawable cash. Each bonus will show its specific terms in the promotions section.

Yes. Most bonuses have an expiry period — typically 7 to 30 days from the date they are credited — within which the wagering requirements must be completed. Unused bonus funds after the expiry are removed automatically. Always read the specific terms attached to each bonus so you know the deadline.

Absolutely. 101 Game runs regular reload bonuses, cashback offers, PSL special promotions during the cricket season and daily free-spin events for casino players. VIP members also receive personalised offers based on their activity. Check the promotions page after logging in to see what is currently available for your account.
Sports Betting & Cricket

Yes — cricket is front and centre on 101 Game. You can bet on Pakistan Super League matches, T20 internationals, bilateral series and major ICC tournaments. Markets include match winner, top batsman, total runs, player of the match and live in-play betting as the action unfolds ball by ball.

Beyond cricket, the sportsbook covers Football (including international fixtures and major European leagues), Kabaddi, Tennis, Basketball and Esports titles such as CS2, Dota 2 and PUBG Mobile. The Betting page shows all currently available markets and upcoming fixtures.

In-play betting lets you place wagers on a match that is already in progress. Odds update in real time based on the current score and match situation. For cricket, you can bet on things like the result of the next over, whether a wicket falls, or the final total runs. Simply visit the live section in Betting during a match to get started.
Casino & Live Games

The 101 Game casino covers a wide range: hundreds of video slots, classic table games like Blackjack and Roulette, a full Live Casino with real dealers streaming 24/7, and local favourites including Teen Patti and Andar Bahar. Browse everything through the Game Lobby.

All slot and table games on 101 Game use certified Random Number Generator (RNG) technology, which ensures every spin and hand outcome is completely random and independent of previous results. Live casino games use physical cards and equipment managed by trained dealers, streamed in real time so you can see every action as it happens.

Many slot titles offer a demo or free-play mode that lets you explore the game mechanics without risking any real money. Live casino tables and sports betting markets require real funds. Look for the "Try for Free" option next to eligible games in the Game Lobby.
Mobile App

Visit the App page for the direct APK download link and step-by-step installation guide for Android. The process takes under two minutes. iOS users can access the full platform through the mobile browser — it is fully optimised for iPhone and iPad as well.

The app offers everything available on the desktop site — casino games, sports betting, deposits, withdrawals, promotions and account management — plus extras like push notifications for live match starts, bonus alerts and fast biometric login using your fingerprint or face unlock.
Responsible Gaming

After logging in, go to Account Settings and look for the Responsible Gaming section. You can set daily, weekly or monthly deposit limits, session time reminders and cool-off periods. These tools are there to help you keep gaming a fun and affordable activity within your personal budget.

Self-exclusion lets you voluntarily block access to your own account for a chosen period — from a few days to several months. During this time you will not be able to log in or receive promotional communications. To activate self-exclusion, visit the Responsible Gaming page or request it through live chat support.

If you feel that gaming is taking up too much of your time or budget, the first step is to use the built-in deposit and time limits in your account settings. Taking a break through self-exclusion is always an option. Gaming should only ever come out of money you can comfortably afford to lose — never chase losses and never borrow money to play.

Still Have Questions? Here's How to Get Help

The FAQ above covers the most common questions we receive from Pakistan players, but every account situation is a little different. If you have not found the answer you were looking for, our support team is available around the clock through the live chat button on any page. Response times are typically under three minutes during peak hours and under ten minutes overnight.

For account-specific queries — such as a missing deposit, a withdrawal that is taking longer than expected, or a bonus that has not appeared — it helps to have your transaction reference or payment screenshot ready when you contact support. This speeds up the investigation considerably.

Quick reminder: 101 Game staff will never ask for your password through chat, email or phone. If anyone requests your login credentials claiming to represent us, do not share them and report the conversation immediately.

You can also explore specific sections of the site for detailed guidance: the Deposit page lists all supported payment methods and current minimums, the Withdrawal page explains processing times and limits in full, and the Responsible Gaming page outlines all the tools available to help you stay in control of your gaming habits.

Quick Navigation
Support at a Glance
24/7 Live Chat Average response under 3 minutes
Email Support [email protected] — reply within 12 hrs
English Support Friendly agents familiar with Pakistan users
Accepted Payments
JazzCash Easypaisa Raast Bank Transfer Visa / Debit Mobile Wallets
Popular on 101 Game
Why Players Choose 101 Game
Built for Pakistan — Trusted by Players
Everything on one platform, designed around the way Pakistan players actually play.

Instant PKR Deposits

Fund your account in seconds through JazzCash, Easypaisa, Raast or Bank Transfer — no conversion fees, all in Pakistani Rupees.

Live PSL & Cricket Odds

Bet on every PSL match, T20 international and ICC tournament with live in-play markets updated ball by ball.

Live Casino 24/7

Real dealers, real cards, streamed around the clock. Play Roulette, Baccarat, Teen Patti and more from your phone or desktop.

Welcome Bonus & Reload Offers

New players get a welcome bonus on their first deposit. Existing players enjoy regular reload bonuses, cashback and VIP rewards.

Smooth Android App

Download the 101 Game app for a faster mobile experience with biometric login, push notifications and one-tap deposits.

Secure & Private

SSL encryption on every session, two-step account verification and automatic session timeout keep your balance and data safe.

Get Started Today

Ready to Play? Join 101 Game Now

Register in two minutes, claim your welcome bonus and explore cricket betting, live casino and hundreds of games — all in PKR.

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